Shipping & Deliveries
All of our items have information listed beside them pertaining to their shipping times from the warehouse. For information regarding shipping times and prices, proceed to check out and choose your desired shipping option. At that time you will also see the pricing options.
We do our best to ship items within 24 to 48 hours of the order being placed.
Shipping/Delivery Service Provider
We ship via USPS 2-3 Day Domestic Shipping Service, and provide you with a tracking number for that shipment. This information does not apply to international orders.
Damages During Shipping Process
If there is any damage to your items during the shipping process, we ask that you notify us via email at
Sales@Stellas-Secret-Closet.com within 24 hours of receiving your package. We will provide you instructions as to shipping the package back to our warehouse. Once we receive the damaged items, in their original shipping container, we will replace the damaged items with new ones. If the items that were damaged happened to be out of stock, we will send you a gift certificate good for the amount of goods you purchased, that were damaged.
Stellas-Secret-Closet and/or it's owners & affiliates are not responsible for any damages, or replacements, if we are not notified within the initial 24 hours of receiving your package. Please allow 24-48 hours for a response to your email.
If you have any special requests you may also leave them noted at Check Out or contact us. Please have your order number in the subject line of the email or ready during the time of the phone call.
Free ShippingFREE Shipping is available to all orders of $50.00 or more. Please be sure to enter the Coupon Code: FREE50 at the time of check out to take advantage of this special. We do offer special sales, coupons and specials that gift FREE Shipping throughout the year. Join our Mailing List at the bottom left hand corner in order to receive exclusive offers, notices and coupons for these specials and more. For even more specials and coupon codes, 'Like' us on our Facebook page.
Throughout the season, we will have items available for FREE Shipping. These can be recognize by the icon. (Example: )
Where The Items Are Shipped From
Stella's Secret Closet is located in, and ships directly from, the Borough of Brooklyn, NY. (United States). We do not use drop shipping and do not mail out items that were not directly from our own warehouse.